UTOPIA SYSTEMS
Setup Instruction Documents

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Microsoft Logo

Microsoft Windows...


Microsoft Windows 7...

Outlook





Outlook 2010





Click on Start –> Control Panel


Type, "mail" in the upper right search field then click on the mail icon


Click on “Show Profiles”


Click on “Add…”


Name the profile as you wish and then press "OK"


Enter you Name, email address, & password then press next

Show manual setup





The following instructions are to be used if the auto setup does not work


Select, "Microsoft Exchange or compatible service"


Complete Server field & User name field then press the MORE SETTINGS button

DO NOT PRESS THE CHECK NAME BUTTON YET!!!!


If you see the following error message Please press the OK & Cancel button to proceed



Click on the Connection tab first

Select "Connect to Microsoft Exchange using HTTP" option then press the “Exchange Proxy Settings…”


Please make sure the arrow locations are the same on your screen


Now press the check name button



Outlook 2013





Click on Start –> Control Panel


Type, "mail" in the upper right search field then click on the mail icon


Click on “Show Profiles”


Click on “Add…”


Name the profile as you wish and then press "OK"


Enter you Name, email address, & password then press next

Show manual setup






The following instructions are to be used if the auto setup does not work


Select, "Microsoft Exchange or compatible service"


Complete Server field & User name field then press the MORE SETTINGS button

DO NOT PRESS THE CHECK NAME BUTTON YET!!!!


If you see the following error message Please press the OK & Cancel button to proceed



Click on the Connection tab first

Select "Connect to Microsoft Exchange using HTTP" option then press the “Exchange Proxy Settings…”


Please make sure the arrow locations are the same on your screen


Now press the check name button



Press Add another account if you wish to add another exchange account


Outlook 2016





Click on Start –> Control Panel


Type, "mail" in the upper right search field then click on the mail icon


Click on “Show Profiles”


Click on “Add…”


Name the profile as you wish and then press "OK"


Enter you Name, email address, & password then press next



Press Add another account if you have another exchange account to setup. If not press Finish to complete setup

Click Here if autosetup fails





If you see the following screen...


This means a feature called autodiscover is not setup correctly or there is a communication issue to the server

To test autodiscover please go to https://testconnectivity.microsoft.com/

Select, "Exchange ActiveSync Autodiscover" then press next


Complete the Verification process at the bottom of page


Fill out the Email Address, Username, and Password fields then press "Perform Test" on the right


If the autodiscover test is successful you will see...


But if it fails then it means autodiscover is not setup correctly...


Please contact Utopia Support at 302-250-4225 to assist you setup Autodiscover

Lync/Skype for Business





Lync 2010





NOTE: LYNC FEATURE MUST BE FIRST ACTIVATED BY YOUR ADMIN TO WORK

How to Download and Install Microsoft Lync 2010 client Application

How to Download Microsoft Lync 2010 Client:

1. Go to https://admin2.utopiasystems.net/software/MSLyncClient/

2. Log in using your utopia username and password

3. Click on x86 (for 32-bit systems) or x64 (for 64-bit systems) then save and download the file to an easily found location on your computer.

4. If you are unsure about which version to download, you can always safely use the x86 version.





















Skype for Business Basic 2016





NOTE: LYNC FEATURE MUST BE FIRST ACTIVATED BY YOUR ADMIN TO WORK

How to Download and Install Skype for Business Basic 2016 client Application

How to Download Skype for Business Basic 2016 Client:

1. Go to https://admin2.utopiasystems.net/software/MSLyncClient/

2. Log in using your utopia username and password

3. Click on x86 (for 32-bit systems) or x64 (for 64-bit systems) then save and download the file, lyncSkypeBusinessBasic.exe or lyncSkypeBusinessBasic64.exe to an easily found location on your computer.

4. If you are unsure about which version to download, you can always safely use the x86 version.



click the accept terms of this agreement & press Continue

Press Install Now.



Type your email address in the Sign-in address field then press sign in



INSTRUCTIONS BELOW ARE FOR IF AUTOMATIC SETUP FAILS



Click on the gear on the upper right corner then go to Tools then options



click on Advanced... button



click on manual configuration & enter sip.lync.utopiasystems.net:443 for Internal & External fields


Microsoft Windows 8.1...

Outlook





Outlook 2010





Right click on the mouse on the Start Menu –> Control Panel


Type, "mail" in the upper right search field then click on the mail icon


Click on “Show Profiles”


Click on “Add…”


Name the profile as you wish and then press "OK"


Enter you Name, email address, & password then press next

Show manual setup





The following instructions are to be used if the auto setup does not work


Select, "Microsoft Exchange or compatible service"


Complete Server field & User name field then press the MORE SETTINGS button

DO NOT PRESS THE CHECK NAME BUTTON YET!!!!


If you see the following error message Please press the OK & Cancel button to proceed



Click on the Connection tab first

Select "Connect to Microsoft Exchange using HTTP" option then press the “Exchange Proxy Settings…”


Please make sure the arrow locations are the same on your screen


Now press the check name button



Outlook 2013





Right click on the mouse on the Start Menu –> Control Panel


Type, "mail" in the upper right search field then click on the mail icon


Click on “Show Profiles”


Click on “Add…”


Name the profile as you wish and then press "OK"


Enter you Name, email address, & password then press next

Show manual setup






The following instructions are to be used if the auto setup does not work


Select, "Microsoft Exchange or compatible service"


Complete Server field & User name field then press the MORE SETTINGS button

DO NOT PRESS THE CHECK NAME BUTTON YET!!!!


If you see the following error message Please press the OK & Cancel button to proceed



Click on the Connection tab first

Select "Connect to Microsoft Exchange using HTTP" option then press the “Exchange Proxy Settings…”


Please make sure the arrow locations are the same on your screen


Now press the check name button



Press Add another account if you wish to add another exchange account


Outlook 2016





Right click on the mouse on the Start Menu –> Control Panel


Type, "mail" in the upper right search field then click on the mail icon


Click on “Show Profiles”


Click on “Add…”


Name the profile as you wish and then press "OK"


Enter you Name, email address, & password then press next



Press Add another account if you have another exchange account to setup. If not press Finish to complete setup

Click Here if autosetup fails





If you see the following screen...


This means a feature called autodiscover is not setup correctly or there is a communication issue to the server

To test autodiscover please go to https://testconnectivity.microsoft.com/

Select, "Exchange ActiveSync Autodiscover" then press next


Complete the Verification process at the bottom of page


Fill out the Email Address, Username, and Password fields then press "Perform Test" on the right


If the autodiscover test is successful you will see...


But if it fails then it means autodiscover is not setup correctly...


Please contact Utopia Support at 302-250-4225 to assist you setup Autodiscover

Lync/Skype for Business





Lync 2010





NOTE: LYNC FEATURE MUST BE FIRST ACTIVATED BY YOUR ADMIN TO WORK

How to Download and Install Microsoft Lync 2010 client Application

How to Download Microsoft Lync 2010 Client:

1. Go to https://admin2.utopiasystems.net/software/MSLyncClient/

2. Log in using your utopia username and password

3. Click on x86 (for 32-bit systems) or x64 (for 64-bit systems) then save and download the file to an easily found location on your computer.

4. If you are unsure about which version to download, you can always safely use the x86 version.





















Skype for Business Basic 2016




NOTE: LYNC FEATURE MUST BE FIRST ACTIVATED BY YOUR ADMIN TO WORK

How to Download and Install Skype for Business Basic 2016 client Application

How to Download Skype for Business Basic 2016 Client:

1. Go to https://admin2.utopiasystems.net/software/MSLyncClient/

2. Log in using your utopia username and password

3. Click on x86 (for 32-bit systems) or x64 (for 64-bit systems) then save and download the file, lyncSkypeBusinessBasic.exe or lyncSkypeBusinessBasic64.exe to an easily found location on your computer.

4. If you are unsure about which version to download, you can always safely use the x86 version.



click the accept terms of this agreement & press Continue

Press Install Now.



Type your email address in the Sign-in address field then press sign in



INSTRUCTIONS BELOW ARE FOR IF AUTOMATIC SETUP FAILS



Click on the gear on the upper right corner then go to Tools then options



click on Advanced... button



click on manual configuration & enter sip.lync.utopiasystems.net:443 for Internal & External fields


Microsoft Windows 10...

Outlook





Outlook 2010





Click on the start menu & then type "Control Panel" in search field


Type, "mail" in the upper right search field then click on the mail icon


Click on “Show Profiles”


Click on “Add…”


Name the profile as you wish and then press "OK"


Enter you Name, email address, & password then press next

Show manual setup





The following instructions are to be used if the auto setup does not work


Select, "Microsoft Exchange or compatible service"


Complete Server field & User name field then press the MORE SETTINGS button

DO NOT PRESS THE CHECK NAME BUTTON YET!!!!


If you see the following error message Please press the OK & Cancel button to proceed



Click on the Connection tab first

Select "Connect to Microsoft Exchange using HTTP" option then press the “Exchange Proxy Settings…”


Please make sure the arrow locations are the same on your screen


Now press the check name button



Outlook 2013





Click on the start menu & then type "Control Panel" in search field


Type, "mail" in the upper right search field then click on the mail icon


Click on “Show Profiles”


Click on “Add…”


Name the profile as you wish and then press "OK"


Enter you Name, email address, & password then press next

Show manual setup






The following instructions are to be used if the auto setup does not work


Select, "Microsoft Exchange or compatible service"


Complete Server field & User name field then press the MORE SETTINGS button

DO NOT PRESS THE CHECK NAME BUTTON YET!!!!


If you see the following error message Please press the OK & Cancel button to proceed



Click on the Connection tab first

Select "Connect to Microsoft Exchange using HTTP" option then press the “Exchange Proxy Settings…”


Please make sure the arrow locations are the same on your screen


Now press the check name button



Press Add another account if you wish to add another exchange account


Outlook 2016





Click on the start menu & then type "Control Panel" in search field


Type, "mail" in the upper right search field then click on the mail icon


Click on “Show Profiles”


Click on “Add…”


Name the profile as you wish and then press "OK"


Enter you Name, email address, & password then press next



Press Add another account if you have another exchange account to setup. If not press Finish to complete setup

Click Here if autosetup fails





If you see the following screen...


This means a feature called autodiscover is not setup correctly or there is a communication issue to the server

To test autodiscover please go to https://testconnectivity.microsoft.com/

Select, "Exchange ActiveSync Autodiscover" then press next


Complete the Verification process at the bottom of page


Fill out the Email Address, Username, and Password fields then press "Perform Test" on the right


If the autodiscover test is successful you will see...


But if it fails then it means autodiscover is not setup correctly...


Please contact Utopia Support at 302-250-4225 to assist you setup Autodiscover

Lync/Skype for Business





Lync 2010




NOTE: LYNC FEATURE MUST BE FIRST ACTIVATED BY YOUR ADMIN TO WORK

How to Download and Install Microsoft Lync 2010 client Application

How to Download Microsoft Lync 2010 Client:

1. Go to https://admin2.utopiasystems.net/software/MSLyncClient/

2. Log in using your utopia username and password

3. Click on x86 (for 32-bit systems) or x64 (for 64-bit systems) then save and download the file to an easily found location on your computer.

4. If you are unsure about which version to download, you can always safely use the x86 version.





















Skype for Business Basic 2016




NOTE: LYNC FEATURE MUST BE FIRST ACTIVATED BY YOUR ADMIN TO WORK

How to Download and Install Skype for Business Basic 2016 client Application

How to Download Skype for Business Basic 2016 Client:

1. Go to https://admin2.utopiasystems.net/software/MSLyncClient/

2. Log in using your utopia username and password

3. Click on x86 (for 32-bit systems) or x64 (for 64-bit systems) then save and download the file, lyncSkypeBusinessBasic.exe or lyncSkypeBusinessBasic64.exe to an easily found location on your computer.

4. If you are unsure about which version to download, you can always safely use the x86 version.



click the accept terms of this agreement & press Continue

Press Install Now.



Type your email address in the Sign-in address field then press sign in



INSTRUCTIONS BELOW ARE FOR IF AUTOMATIC SETUP FAILS



Click on the gear on the upper right corner then go to Tools then options



click on Advanced... button



click on manual configuration & enter sip.lync.utopiasystems.net:443 for Internal & External fields


Apple Logo

Apple MAC OS X...


MAC OSX Yosemite...

Mac Mail





Start Mac Mail. If there are no accounts added you will see the below screen. Select Exchange then press next



If Mac Mail already has an account added then go to MAIL in the upper left corner. Select Add Account...


Enter Name, Email Address, & Password then press "Continue"


When the setup is successful you will see the screen below


Choose the services you would like to sync with Utopia Servers & Press Done


Outlook 2011




Utopia Outlook 2011 MAC Setup Guide


If you are starting Outlook 2011 MAC for the first time, the wizard will automatically come up.

If you have previously setup an account in Outlook 2011, then go to the Tools menu and then click on Accounts



If you have previously setup an account then from the Accounts window click the "+" sign in the lower left corner


enter your email address in both the E-mail address field and the User name filed. Type your password & "Configure automatically"box is checked.


Click Here if autosetup fails





If you see the following screen...


This means a feature called autodiscover is not setup correctly or there is a communication issue to the server

Enter this in the server field: https://mail.utopiasystems.net/ews/exchange.asmx

Press Add Account then press "Advanced..." on the bottom right corner


Make the your screen look like below then press "OK"


Please contact Utopia Support at 302-250-4225 to assist you setup Autodiscover for some features to work correctly


If you get a message that Outlook was redirected check the "Always use my response for this server" box and click Allow.


Setup is complete. Close the account setup screen


Outlook 2016




Utopia Outlook 2016 MAC Setup Guide


If you are starting Outlook 2016 MAC for the first time, the wizard will automatically come up.

If you have previously setup an account in Outlook 2016, then go to the Tools menu and then click on Accounts



If you have previously setup an account then from the Accounts window click the "Exchange or Office 356" option


enter your email address in both the E-mail address field and the User name filed. Type your password & "Configure automatically"box is checked.


Click Here if autosetup fails





If you see the following screen...


This means a feature called autodiscover is not setup correctly or there is a communication issue to the server

Enter this in the server field: https://mail.utopiasystems.net/ews/exchange.asmx

Press Add Account then press "Advanced..." on the bottom right corner


Make the your screen look like below then press "OK"


Please contact Utopia Support at 302-250-4225 to assist you setup Autodiscover for some features to work correctly


If you get a message that Outlook was redirected check the "Always use my response for this server" box and click Allow.


Close the account setup & Emails will begin to download


Lync MAC




NOTE: LYNC FEATURE MUST BE FIRST ACTIVATED BY YOUR ADMIN TO WORK

How to Download and Setup Lync MAC client Application

How to Download Lync MAC Client:

1. Go to https://admin2.utopiasystems.net/software/MSLyncClient/MAC

2. Log in using your utopia username and password

3. Download, "Lync_Mac_2011_MAC_MultiLang.ISO" & open the file then install the program

Open Lync MAC & type your email address in the Sign-in address field then press sign in


Please contact Utopia Support at 302-250-4225 to assist you setup Lync MAC.


MAC OSX El Capitan...


Mac Mail





Start Mac Mail. If there are no accounts added you will see the below screen. Select Exchange then press next



If Mac Mail already has an account added then go to MAIL in the upper left corner. Select Add Account...


Enter Name, Email Address, & Password then press "Continue"


Choose the services you would like to sync with Utopia Servers & Press Done


Outlook 2011




Utopia Outlook 2011 MAC Setup Guide


If you are starting Outlook 2011 MAC for the first time, the wizard will automatically come up.

If you have previously setup an account in Outlook 2011, then go to the Tools menu and then click on Accounts



If you have previously setup an account then from the Accounts window click the "+" sign in the lower left corner


enter your email address in both the E-mail address field and the User name filed. Type your password & "Configure automatically"box is checked.


Click Here if autosetup fails





If you see the following screen...


This means a feature called autodiscover is not setup correctly or there is a communication issue to the server

Enter this in the server field: https://mail.utopiasystems.net/ews/exchange.asmx

Press Add Account then press "Advanced..." on the bottom right corner


Make the your screen look like below then press "OK"


Please contact Utopia Support at 302-250-4225 to assist you setup Autodiscover for some features to work correctly


If you get a message that Outlook was redirected check the "Always use my response for this server" box and click Allow.


Setup is complete. Close the account setup screen


Outlook 2016




Utopia Outlook 2016 MAC Setup Guide


If you are starting Outlook 2016 MAC for the first time, the wizard will automatically come up.

If you have previously setup an account in Outlook 2016, then go to the Tools menu and then click on Accounts



If you have previously setup an account then from the Accounts window click the "Exchange or Office 356" option


enter your email address in both the E-mail address field and the User name filed. Type your password & "Configure automatically"box is checked.


Click Here if autosetup fails





If you see the following screen...


This means a feature called autodiscover is not setup correctly or there is a communication issue to the server

Enter this in the server field: https://mail.utopiasystems.net/ews/exchange.asmx

Press Add Account then press "Advanced..." on the bottom right corner


Make the your screen look like below then press "OK"


Please contact Utopia Support at 302-250-4225 to assist you setup Autodiscover for some features to work correctly


If you get a message that Outlook was redirected check the "Always use my response for this server" box and click Allow.


Close the account setup & Emails will begin to download


Lync




NOTE: LYNC FEATURE MUST BE FIRST ACTIVATED BY YOUR ADMIN TO WORK

How to Download and Setup Lync MAC client Application

How to Download Lync MAC Client:

1. Go to https://admin2.utopiasystems.net/software/MSLyncClient/MAC

2. Log in using your utopia username and password

3. Download, "Lync_Mac_2011_MAC_MultiLang.ISO" & open the file then install the program

Open Lync MAC & type your email address in the Sign-in address field then press sign in


Please contact Utopia Support at 302-250-4225 to assist you setup Lync MAC.


Iphone/Ipad/Android


Iphone & Ipad

!!Outlook app is recommended to setup the activesync account!!


Outlook iOS




Outlook for iOS


Go to App Store & type "microsoft outlook" in search field

Install the app & then start the app


Decide to get notifications on the phone


Select "Exchange"

Enter email address & password. The description can be anything.


If the automatic setup fails fill in Server & Username fields.

Server: mail.utopiasystems.net

Username: your full email address


Add another exchange account if you have another account to add.


Learn how to use Outlook iOS app or press the skip button


iPhone




Configuring Exchange ActiveSync on the iPhone with iOS 9


Tap the "Settings" icon from the home screen


Tap "Mail, Contacts, Calendars"


Tap "Add Account..."


Select "Exchange" icon


Enter your Exchange account information:

  • 1. Your full email address
  • 2. Your Exchange Password
  • 3. You can optionally modify the Description to something other than your email address. You cannot leave this field blank.
  • 4. Tap "Next" and the iPhone will attempt to autodiscover and configure the Exchange account.
  • Note: this can take up to 5 minutes on slow networks or if autodiscovery is not setup correctly


click here if automatic setup fails




If autodiscover fails then you will have to manually enter the Server Address name: mail.utopiasystems.net

Tap "Next" and the iPhone will verify the configuration




By default, the iPhone will synchoronize all 5 data types, (Mail, contacts, Calendars, Reminders, and Notes)


Tap "Save" and the IPhone will finalize the configuration and return you to the "Mail, contacts, Calendars" menu

while your iPhone communicates with the server. Note: It can take a few mintes for the calendar & contacts to showup


Information about iOS 9

  • 1. iOS 9 or higher will allow multiple exchange accounts at once.
  • 2. Spotlight does not include full-test search of mail messages.
  • 3. No public folder support.

iPad




Configuring Exchange ActiveSync on the iPad with iOS 9


Tap the "Settings" icon from the home screen, then press "Mail, contacts, Calendars"


In "Mail, Contacts, Calnedars", tap "Add Account..."


Tap the "Microsoft Exchange"


Enter your Exchange account information

  • 1. Your full email address
  • 2. Your exchange username which is your full email address
  • 3. Your Exchange password
  • 4. You can optionally modify the Description to something other than your email address


Tap "Next" and the iPad will attempt to auto-discover and configure the Exchange account. Note: This can take up to 5 minutes on slow networks or if autodiscovery is not supported


If the autodiscover fails then you will have to manually enter the Server Address: mail.utopiasystems.net


By default, the iPad will synchronize all three data types (Mail, contacts, and Calendars) with your Exchange ActiveSync server, but you can turn one or more off if you wish


Tap "Done" and the iPad will finalize the configuration and return you to the "Mail, contacts, Calendars" menu while your iPad communicates with the server Note: It can take few minutes for calendar entries and contacts to show up

  • 1. Spotlight does not include full-text search of mail messages. Although it's nice to be able to search through everything on the iPad, and even content on the Exchange server, you still have to remember the sender, subjet, etc.
  • 2. No notes and tasks sync with Exchange. Although the iPad does allow synchronization of notes with Apple Mail for Mac users, it does not support Exchange or Apple's own MobielMe over-the-air services.
  • 3. No public folder support

Android

!!Outlook app is recommended to setup the activesync account!!

Outlook Android




Configuring Exchange ActiveSync on the Outlook Android


Go to the Play Store & type, "microsoft outlook" in the search field or press button below on the phone.

Download Outlook Android Here

Start Outlook app. Enter email address then press continue.


Press Exchange


Enter your Email Address & Password


If Autosetup fails enter, mail.utopiasystems.net in the Server Field & Email address in the username field


Marshmallow v6.#





How to setup ActiveSync on Android Marshmallow

Go to Settings then to Accounts


Press Add account


Press Exchange


Enter your email address then press next


Enter your password & press next


If autosetup fails enter SERVER: mail.utopiasystems.net then press NEXT


Press OK to accept Remote security administration


Select what you would like to sync & the amount of emails to sync to the phone then press NEXT.


Give the account a name then press NEXT to complete setup


Lollipop v5.#




How to setup ActiveSync on Android Lollipop

Go to Settings then to Accounts


Press Add account


Press Exchange


Enter your email address then press next


Enter your password & press next


If autosetup fails enter SERVER: mail.utopiasystems.net then press NEXT


Press OK to accept Remote security administration


Select what you would like to sync & the amount of emails to sync to the phone then press NEXT.


Give the account a name then press NEXT to complete setup


KitKat v4.#




How to setup ActiveSync on Android KitKat

  • 1. Open mail icon app
  • 2. Enter your email address & password then press Manual Setup


Press Exchange for the account type.


Enter your information in the account Setup fields and press Next.

  • - 'Username' - Enter your email address as username
  • - 'Password' - your email password
  • - 'Server' - mail.utopiasystems.net
  • - 'Use Secure Connection' - Enable with the checkbox
  • - 'Accept all SSL Certificates' - Disable without the checkbox


When prompted for 'Remote Security Administration' then press OK


In the Account settings menu we sugget enabling the option to 'Send email from this account by default'


When prompted to 'Activate device administrator' press Activate.


When prompted press Next on Account Settings screen.


Your email account should connect successfully at this time and bring you to your inbox

Find Your Android Version